STORE POLICY
CUSTOMER CARE
These Terms apply to all orders placed via the online store SUALOJA.
1. Contracting Party
Adalene.
2. Orders
Clicking “Buy Now” = binding order.
3. Prices & Payment
Prices shown at checkout include applicable taxes.
Accepted: Credit Card (Visa, MasterCard, AmEx), PayPal, Apple Pay, Google Pay.
4. Shipping
Worldwide shipping. Delivery: 5–25 business days.
5. Retention of Title
Items remain Adalene’ property until paid in full.
6. Warranty
Statutory warranty applies.
7. Liability
Adalene is liable in cases of intent, gross negligence, or health/safety issues. Limited liability applies in other cases.
8. Data Protection
See our Privacy Policy.
9. Governing Law
Jurisdiction = Adalene operating country.
10. Contact
WHOLESALE INQUIRIES
This policy explains how orders are shipped by Adalene.
1. Global Shipping
We ship worldwide.
2. Delivery Time
5–25 business days on average (customs/remote areas may take longer).
3. Processing
Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.
4. Tracking
Tracking number and carrier info sent by email once dispatched.
5. Customs/Duties
Customers are responsible for local duties/taxes.
6. Failed Deliveries
Incorrect/incomplete addresses that cause returns require reshipping fees.
7. Delays
Adalene is not responsible for customs or carrier delays.
8. Support
PRIVACY & SAFETY
At Adalene., we value your privacy and are committed to protecting your personal information. We collect personal data as your name, address, email, phone number, and payment, along with device information like IP address and browser type. We use your data to process and orders, send communications, and enhance our services while complying with legal requirements. We only share your information with trusted providers, such as payment processors and marketing platforms, ensuring that we never sell your data. We retain your information only as long as and use cookies to your browsing experience, which can be disabled in your browser.
Depending on your jurisdiction (e.g., GDPR/CCPA), you can access, update, or delete your data.
Industry-standard security to protect against unauthorized access.
Policy may change over time — please review regularly.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL